Privacy Policy

Widest Heart Love Foundation (“the Foundation”, “we”, “us”) is committed to protecting the privacy of everyone who supports our work or applies to us for help. This policy explains what personal information we collect, how we use it and the choices you have.

Information we collect

  • Contact details you give us — name, email address, phone number and, where relevant, postal address.
  • Donation details — the amount, date and payment method of a gift. Card and bank details are handled by our payment providers and are not stored by us.
  • Application and volunteering information — the details you provide when you request support or offer to volunteer, including any supporting documents you upload.
  • Website information — basic technical data such as your browser type and pages visited, used to keep the site secure and working well.

How we use your information

  • To process donations and send receipts.
  • To assess and respond to requests for help and volunteer applications.
  • To keep supporters, volunteers and partners updated about our work, where they have asked us to.
  • To keep proper records and meet our legal, accounting and reporting obligations.

Legal basis

We process personal information where you have given consent, where it is necessary to provide a service you have asked for, or where we have a legitimate interest in running the Foundation responsibly. You can withdraw consent to marketing communications at any time.

Sharing your information

We do not sell or rent personal information. We share it only with service providers who help us operate — such as payment processors and email delivery services — and where we are required to by law.

Keeping your information safe

We use appropriate technical and organisational measures to protect personal information and restrict access to those who need it. Documents relating to beneficiaries are treated as confidential and served through secure, time-limited links.

How long we keep it

We keep personal information only for as long as it is needed for the purpose it was collected, or as required for legal and accounting reasons, after which it is securely deleted or anonymised.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, and to object to certain uses. To exercise any of these rights, please contact us using the details on our Contact page.

Cookies

Our website uses a small number of cookies that are necessary for it to function. We do not use cookies to build advertising profiles.

Changes to this policy

We may update this policy from time to time. The current version will always be published on this page.

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